Ordering by Fax or by Phone
Our offices are open from Monday to Friday, from 8h00am to 5h00pm (Eastern time).
To place and order after business hours, please send us a fax or visit our web site.
Pricing & Terms
Prices are subject to change without notice. Purchase orders of up to $ 1,000 are net 30 days payable.
Payment Options
Feldan accepts MasterCard, Visa, checks, money orders and international wire transfers. Payment may be made in CAD, US dollars, European Euros or British Pounds. Please call or email us for wire transfer instructions. Proforma payment may be requested for international orders.
Credit Cards
We accepts payments using Visa or MasterCard and American Express.
To make a Credit Card Payment by telephone please call us at +1-877-956-7778 ext.3 or Fax us the
(1) Credit card number
(2) Expiration date
(3) NAME as it appears on the card
(4) Card Verification Value (CVV), 3-digit number located on the back of your credit card for Visa and MasterCard
You will also receive a confirmation number when your payment has been accepted and payment will immediately be posted to your account. Please record the date you made your payment and the confirmation number for your future reference.
FedEx Shipping
In most cases, orders will be shipped via Federal Express courier. Most of Feldan's products have been formulated to allow shipment at ambient temperature. Orders will usually not be shipped on Fridays. Refrigerated shipment will be charged at nominal fee. please consult a our Customer Service Representative for confirmed delivery dates. Shipping & Handling costs are added to the purchase. Collect Shipping - (Please provide pertinent information)
Technical Information
Technical information is available upon request. We will also answer technical questions via e-mail at lab@feldan.com
If you have any questions concerning shipping call our Customer Centre 1-877-956-7778
Warranty
Products are guaranteed to perform according to published specifications under normal laboratory conditions. Product liability is limited to replacement of product or refund of purchase price, plus shipping. Feldan Bio does not make any warranty or representation whatsoever, whether express or implied, with respect to these products. In particular, Feldan does not make any warranty of suitability, non-infringement, merchantability or fitness for a particular purpose of any product. Feldan is not liable for misuse of these products.
Product & Information Changes
Prices are subject to change without notice. Feldan Bio reserves the right to discontinue sales of any product or to change product description and/or formulations at any time without notice to clients. Please visit our website regularly for latest prices and product list.
UNLESS OTHERWISE STATED, PRODUCTS OFFERED BY FELDAN ARE INTENDED FOR RESEARCH USE ONLY, NOT FOR THERAPEUTIC USE.